General

Are we a registered business?

Yes, we are. Littleflowerhut.com is a Singapore Florist registered with the Accounting and Corporate Regulatory Authority (ACRA) of Singapore. Our Flower Shop registration number is: 53192482C. And now, have a peace of mind shopping with us.

Where are we located?

Littleflowerhut.com is a Singapore Online Florist entity. We do not have a showroom or Flower Shop in Singapore for our customers to walk in. Reason being is to keep our costs and prices to the lowest possible and pass the saving to our precious customers. All our Flowers, Hampers and Gifts comes with a FREE Delivery in Singapore. What more, with our FREE Same Day Flower Delivery, you never be late again on your gifting to your love ones.

What is Bouquet Upsize?

Bouquet upsize simply mean you can opt to increase the number of flower in your bouquet.

For Roses

Tall +6s – adding 6 additional roses

Grande +12s- adding 12 additional roses

For All Other Flowers

Tall+6s – Number of stalks flower increase by +50%

Grande +12s – Number of stalks flower increase by +100% 

 

For more info please contact our service team.

 

How do I search for a product?

Searching for our products is made simple. You can use search bar on our menu headersr. You can also use Live Search to both save your time and instantly see search results.

Ordering

How do I place an order?

Browse for your favorite flower arrangement or hamper, add them to cart, then use one-page checkout to get them delivered to your recipient. You can also use Very simple and easy to use.

Is the ordering process secure?

We never share your personal information for any other purpose than order delivery. All your information are kept secured on our shop. Moreover, our payment methods are always secured. You can make payment using credit card, Visa/Mastercard/Amex via PayPal.

How do I purchase items in my shopping cart?

To get your items on shopping cart delivered to your desired address, directly process to checkout. With our one-page checkout (which is far more short and time-saving), ordering is made easy. Enter your contact details and delivery information to let us know where we can deliver the order to.

I'm having shopping cart problems. What do I do?

If you have any problems while using our online portal, please let us know via contact form. You can also call us via the hotline number at +65 6503 9750. Our support team will fix any problems for you in less than 3 hours. We are always here to assist you.

I'm having shopping cart problems. What do I do?

If you have any problems while using our online portal, please let us know via contact form. You can also call us via the hotline number at +65 6503 9750. Our support team will fix any problems for you in less than 3 hours. We are always here to assist you.

I am buying on behalf of my company, can you bill to my company?

Please contact our Customer Service Team.

Can you do Cash on Delivery?

We’re sorry that we can’t accept ‘payment on delivery’. All orders must be paid for prior to delivery and upon order confirmation.

Are there any hidden charges?

Definitely a Big “No No”. All our prices (Singapore Dollars) shown online are NET. In addition, we do not charge GST on our services which make it an immediate saving for our precious customers.

Delivery

What is the latest timing can i place my order for same day flower delivery?

Cut-off time for Same Day Flower Delivery is 4pm

Can I get my order delivered at a specific time?

Sure you can. However it is subjected to the availability. Additional charge for this service is between S$25-$35. Please contact our Customer Service Team before placing your order.

Will I be notified once my order is delivered?

Surely, you will. Via E- mail and/or SMS.

What happen if my recipient is not available to receive my order?

To ensure timely delivery for all our orders, Littleflowerhut.com is not responsible for the delivery if the recipient is not at the given location at the date/time of delivery. It is the sender’s/ customer’s responsibility to ensure that the recipient (or someone who is able to receive the item on behalf) will be at the given location on the date/time given on the order form for delivery. If there is a contact phone number on the order form, Littleflowerhut.com will not contact the recipient unless we were instructed or we encountered problems finding the delivery location or the recipient. If there is no phone number provided on the order form, Littleflowerhut.com will still attempt to deliver the gift on the specified delivery date/time. If the recipient is not at the given location when the delivery is made, we will either leave the gift with the neighbour [if neighbour is around] or leave it at the front door.

My recipient has told me that he/she hasn’t received my order, what should I do?

Stay Calm and contact our Customer Service Team.